G7 has a warranty policy in term of main structure in the period of 10 years. Regarding furniture fitting, the warranty policy covers the period of 25 years according to the terms and conditions as follow:
• Warranty period from the day of product delivery
• To guarantee the product, product and equipment must retain in its working conditions.
• In case of product damages or destroy due to manufacture and materials for manufacture as well as delivery and installation, G7 will replace the damaged parts without additional charge
• The movement of the product as well as the repair, modify, or removal of spare parts by others that have not been authorized by G7, did not remain under the term and conditions of the warranty
• In case that G7 inability to find materials or equipment to repair or replace, G7 will find the material with similar qualities and standards to repair and replace to the customer
• in case of product claims, G7 will cover only the main structure and equipment, excludes of service fees, delivery, and transport fees.
• G7 is entitle to the right of warranty, without the displayed receipt from the customer